Federal diploma
Spécialiste en Vente
Dominez les techniques de vente avancées pour maximiser les performances et surpasser vos objectifs.
Retail Jobs
Commercial
Sedentary salespeople are responsible for selling products or services, mainly by telephone or online. They handle incoming and outgoing calls, identify customer needs, propose appropriate solutions and close sales. They must have solid communication skills, good powers of persuasion and the ability to handle objections, while achieving the sales targets set.
Sales Manager
Sales managers supervise and coordinate sales activities within a team. They define sales targets, implement strategies to achieve them and monitor performance. They need management skills, a solid understanding of sales techniques, and the ability to motivate and coach team members to maximise sales results.
Sales consultant
Sales advisors are responsible for welcoming customers and guiding them through the purchasing process. They listen to customers’ needs, provide them with appropriate advice and help them choose the most appropriate products or services. They must have good customer relations skills, in-depth product knowledge and the ability to personalise recommendations to optimise satisfaction and sales.
Account manager
The Account Manager manages relations with important or strategic customers for the company. They ensure customer satisfaction, identify new business opportunities and manage contracts and negotiations. They must have excellent customer relationship management skills, a good understanding of customers’ specific needs, and the ability to develop customised solutions.
Customer Portfolio Manager
Customer portfolio managers are responsible for managing and developing a customer portfolio. They analyse customer needs, implement action plans to satisfy them and maximise sales opportunities. They must have portfolio management skills, the ability to anticipate customer needs and the ability to establish lasting, profitable relationships.
Sales Coordinator
Sales animators organise and run promotional events to boost sales and increase product visibility. They create point-of-sale events, product demonstrations and special operations to attract customers’ attention. They must have good communication skills, an ability to create engaging experiences, and an aptitude for working closely with sales and marketing teams.
